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HelpDesk

Magic Betting Helpdesk: The Support You Need

At Magic Betting, we understand that questions and concerns need to be addressed quickly and efficiently. That’s why we have a dedicated Helpdesk available to you between 9am and 5pm Monday to Friday, and from 12pm to 8pm on Saturdays. Whether you have technical problems with your account, general questions about our services, or need help verifying your account for cash withdrawals, our team is ready to assist you.

Reach Us: Three Simple Ways

   1. Live Chat: Real-time Support

Our Live Chat is the fastest way to get instant help. Our professional support staff are ready to answer your questions and resolve any issues immediately. Simply click on the Live Chat option on our website, and you will be connected directly to a member of our Magic Betting HelpDesk team.

   2. Email

Send your questions to helpdesk@magicbetting.be, and we will do our best to respond within the shortest possible time. Be sure to include all relevant details in your email so we can help you as efficiently as possible.

   3. By phone: direct contact

For those who prefer direct contact, our phone lines are open during office hours. Call us on 0800 58 888 to speak directly to one of our staff. Whether it is about locked or lost tickets, general questions about our services.

Support for Every Need

Our Helpdesk handles a variety of queries and problems, including:

   1. Locked or Lost Tickets:

If you experience problems with locked or lost tickets, we are ready to guide you in resolving these issues. Remember that only play tickets can be reprinted. We never reprint a voucher ticket to avoid misuse

   2. General Questions:

Do you have general questions about our services? Our Helpdesk is the right place for clear and detailed answers. The Helpdesk staff will be happy to assist you.

   3. Account Verification and Cash Withdrawals:

We understand the importance of a secure and reliable account system. Our Helpdesk is ready to guide you through the process of verifying your account so that you can withdraw and deposit funds with confidence. ‘Wire transfers are always carried out in the morning, Mon to Fri from then it takes 2-3 working days until the money is in your account.’

   4. Professional Customer Support:

For our professional customers/partners, we offer specialised support regarding technical queries. Your satisfaction comes first, and we are committed to providing quality customised support for our professional customers and partners.To ensure our quality experience for our players.

Your Satisfaction, Our Priority

At Magic Betting, customer satisfaction is our highest priority. Our Helpdesk is designed to meet your needs no matter what type of question or problem arises. Trust our experienced team to assist you in a professional manner.

Contact us via Live Chat, email or phone, and experience Magic Betting Helpdesk always at your service!

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